Our Goal is to Welcome All Guests to Our Snow Hill, MD Inn and Spa
Cypress River Inn Accessibility Statement
Cypress River Inn & Spa, originally constructed in 1853 and proudly listed on the National Register of Historic Places, offers guests a unique blend of historic charm and modern hospitality. While we strive to provide a welcoming experience for all visitors, the historic nature of the property presents certain accessibility limitations. We are committed to assisting guests with accessibility needs and providing accommodations whenever possible.
Physical Barriers Include:
- Guest rooms Rose, Lily, Lilac, and Garden in the Manor House are located on the second floor with no elevator.
- Willow Oak Cottage and Lavender Cottage are also located on the second floor with no elevator.
- Lavender Cottage features a low ceiling.
- Some hallways and doorways within the Manor House are narrower than modern accessibility standards.
- Guest rooms do not feature roll-in showers.
Accessible Accommodations:
While Cypress River Inn & Spa does not offer ADA-compliant guest rooms, the following cottages may be suitable for guests with limited mobility:
These cottages are located on the first floor and require only minimal steps for entry, providing easier access than second-floor accommodations. Additionally, they feature large bathrooms and wheelchair-friendly sidewalks.
Accessible Property Features:
- Wheelchair-accessible parking located near the Manor House entrance
- Designated accessible parking spaces
- Wheelchair-accessible walkways throughout the property
- Wheelchair lift providing access from the parking area to the Manor House porch and main entrance
- ADA-compliant restaurant featuring:
- Wheelchair ramp entrance
- Accessible restrooms
- Accessible parking near the entrance
- AED machine available on-site.
Commitment to Accessibility:
We strive to ensure that every guest can visit our property regardless of their physical abilities. To comply with the ADA, we:
- Enable individuals with disabilities to make reservations during the same hours and in the same manner as those without disabilities.
- Provide detailed descriptions of the features on our property and guest rooms to help individuals with disabilities determine if our accommodations meet their needs.
- Guarantee that specific rooms, once reserved, are held for the reserving customer.
- Collaborate with third-party reservation systems to make all rooms available through at least some of these services and provide them with information about the hotel’s features and rooms.
- Allow guests with legitimate service animals, as defined by the ADA, access to all areas of the property available to those without service animals.
We are happy to assist guests with accessibility needs whenever possible. We encourage guests to contact us prior to their stay so we can discuss individual needs and help recommend the accommodations best suited to ensure a comfortable and enjoyable visit.
Website Accessibility:
We are dedicated to ensuring the accessibility and usability of our website for all individuals, including those with disabilities. We continuously implement the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, or other standards as required by the Americans with Disabilities Act (ADA).
Our website undergoes regular testing with assistive technologies to maintain and improve accessibility. Please note that our efforts are ongoing. If you have any questions or concerns regarding ADA accessibility or issues accessing our website, please email us at info@cypressriverinnandspa.com or call us at (765) 253-5391.